The Likez.io store, available at https://www.likez.io, is operated by the civil partnership Lke24 Krzysztof Dyrda Jakub Kołodziej Aleksandra Kras, with VAT number 8943141824 and REGON number 383272902, located at ul. Małopanewska 18/2, 54-212 Wrocław.

These Terms of Service are directed at both Consumers and Entrepreneurs using the Store and define the rules for using the online Store and the rules and procedures for concluding Distance Sales Agreements with the Customer through the Store.

Business Days - days from Monday to Friday excluding public holidays.

Consumer - a consumer within the meaning of the consumer rights directive.

Customer - any entity making a purchase in the Store.

Regulations - these regulations.

Seller - Lke24 s.c. Krzysztof Dyrda Jakub Kołodziej Aleksandra Kras, with VAT number 8943141824 and REGON number 383272902, located at ul. Małopanewska 18/2, 54-212 Wrocław.

Store - the online store Like24 operated by the Seller at https://www.likez.io.

Likes - Instagram likes, Instagram followers, Instagram comments, TikTok likes, offered in the Store.

Order - a declaration of the Customer's will submitted via the Order Form and aimed directly at concluding a Sales Agreement for the Product(s) with the Seller.

The Customer can contact the Seller using the email address: contact@likez.io

Refunds after proper service execution are not possible.

A complaint regarding purchased Likes will be processed within 5 business days from receiving an email at contact@likez.io containing a description of the issue leading to the complaint.

If the complaint is deemed valid, the Seller may, considering the Customer's comments, make corrections resulting in proper service execution or refund all or part of the paid amount depending on the type of irregularity and the Customer's demands.

Refunds are made using the fast payment systems listed in § 7 of the Regulations. If a refund for a transaction made by the customer using a payment card is necessary, the seller will refund to the bank account assigned to the customer's payment card.

For the proper functioning of the Store, the following are needed:

1. - a device with internet access;
2. - an internet browser supporting JavaScript and cookies;
3. - an active email account.

The Seller, to the widest extent permissible by law, is not responsible for disruptions including interruptions in the functioning of the Store caused by force majeure, unauthorized actions of third parties, or incompatibility of the online Store with the Customer's technical infrastructure.

Browsing the Store's assortment does not require setting up an Account. Placing orders by the Customer for Products in the Store's assortment is possible by providing the necessary personal and email address details to enable order fulfillment.

Prices in the Store are given in euros and are gross prices.

The final (total) amount payable by the Customer includes the price for the Product, which the Customer is informed about on the Store's pages when placing the Order, including at the moment of expressing the will to be bound by the Sales Agreement, increased by the payment operator's commission fees.

The Sales Agreement becomes binding for both parties when the Customer makes the payment.

You can pay for the placed order through:

the Cardinity payment platform, the entity providing online payment services is UAB NomuPay Europe

As part of the payments made using payment platforms, the following payment channels are supported:

card payments

The order must be paid within 2 Business Days from placing the order.

The Seller informs that for some payment methods, due to their specific nature, it is only possible to pay for the order immediately after placing the order.

The Seller is obliged to deliver the goods without defects.

The order is fulfilled automatically upon receipt of payment by the Seller (in the case of card payments - automatically upon positive payment authorization).

The Seller fulfills the order within 12 hours from receiving the payment or positive payment authorization. However, the Seller reserves the right to possible delays in Order fulfillment.

Likes purchased in the Store are fulfilled to the account addresses and photos indicated by the Buyer when placing the Order.

The subject of the agreements concluded based on the Regulations is the paid delivery of Likes to the account addresses and photos indicated by the Buyer. This means, in particular, that the Seller is not responsible for the Likes after the Order has been fulfilled.

The moment of service execution is the payment of the order, in connection with which the system places the order to add Likes to the link indicated by the buyer.

Pursuant to Article 38(1) of the Consumer Rights Act of May 30, 2014, the Customer is not entitled to withdraw from the contract after payment of the order. Any requests for possible withdrawal from the contract are considered individually in connection with the submitted request for withdrawal from the contract. The decision to grant the right to withdraw from the contract is made after analyzing the costs incurred by the Seller up to the moment of submitting the request and the later costs that the Seller cannot avoid in connection with the Order for which the request was submitted.

In the event of a Code defect, the buyer can file a complaint about the defective Code based on the warranty regulated in the Civil Code.

Using the warranty, the Buyer can, on the terms and within the periods specified in the Civil Code:

• - submit a statement of price reduction,
• - in case of a significant defect - submit a statement of withdrawal from the contract,
• - demand the replacement of the Code with a defect-free one,
• - demand the removal of the defect.
• - The Seller asks for complaints based on the warranty to be sent to the postal or electronic address specified in § 3 of the Regulations.

Complaints regarding the Store's operation should be directed to the email address specified in § 3 of the Regulations.

The Seller will respond to the complaint within 14 days from receiving the complaint.

Detailed information on the possibility for the Consumer to use out-of-court complaint and redress procedures and the rules for access to these procedures are available at the offices and websites of district (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Voivodeship Inspectorates of Trade Inspection, and at the following internet addresses of the Office of Competition and Consumer Protection:

http://www.uokik.gov.pl/spory_konsumenckie.php

http://www.uokik.gov.pl/sprawy_indywidualne.php

http://www.uokik.gov.pl/wazne_adresy.php

The administrator of personal data provided by the Buyer when using the Store is the Seller.

The Buyer's personal data is processed primarily based on the contract and to fulfill it, in accordance with the principles set out in the General Data Protection Regulation (GDPR).

Detailed information on data processing by the Seller is included in the privacy policy posted in the Store.

It is prohibited for the Buyer to provide content of an unlawful nature.

Each order placed in the Store constitutes a separate contract and requires separate acceptance of the Regulations. The contract is concluded for the duration and purpose of the order.

The Seller communicates with Buyers in Polish or English, depending on the Buyer's choice.

In the event of a dispute with a Buyer who is not a Consumer, the competent court will be the court competent for the Seller's registered office.

For Buyers who are not Consumers, the law applicable to matters related to the Regulations (including the services provided) is Polish law. For Consumers, Polish law applies, but without prejudice to the protection provided to consumers by mandatory provisions of the law of the country of their habitual residence and the provisions of European or other applicable law to the Consumer - in accordance with the provisions of Regulation (EC) No 593/2008 of the European Parliament and of the Council of June 17, 2008, on the law applicable to contractual obligations (Rome I). This means, in particular, that if the applicable national regulations provide broader protection than that resulting from these Regulations or Polish law, this broader protection applies.

If any provision of these Regulations would limit the Consumer's rights granted to them based on mandatory provisions of the law that cannot be limited or excluded in relation to the Consumer, those provisions of the Regulations do not apply to the Consumer.

We care about your privacy and want you to feel comfortable using our services. Therefore, below we present the most important information about the rules for processing your personal data and cookies used by our Store. These information have been prepared taking into account the GDPR, i.e., the General Data Protection Regulation.